Our Process

Every garment deservesthe right kind of care.

From colour sorting to the final delivery, we follow an organised process designed to care for your laundry at every stage.

How your laundry moves through our care process

Seven steps, from sorting to delivery coordination.

STEP 01

Sorted by Colour

We begin by separating laundry into two categories: dark and light. This helps us organise garments before washing.

STEP 02

Separated by Fabric

Each colour group is further sorted according to fabric type and the garment's care label, when available. This creates smaller lots with similar care requirements.

STEP 03

Washed Separately

Each lot is washed separately using washing machine settings and detergents suited to its fabric and care requirements.

STEP 04

Air-Dried with Care

After washing, clothes are taken outdoors to dry overnight. We allow additional drying time into the following morning, aiming to avoid harsh direct sunlight.

STEP 05

Checked Before Packing

We inspect garments for remaining dampness before packaging. Clothes are packed once they have passed this dryness check.

STEP 06

Packed and Ready

Once inspected, your laundry is packaged for delivery and prepared for the final handover.

STEP 07

Delivery Arranged with You

We notify you when your laundry is ready and ask you to confirm a convenient delivery time and location.

Thoughtful Drying

Time to dry. Time to check.

We dry washed garments outdoors overnight and allow them to continue drying into the next morning. Our aim is to avoid harsh, direct sunlight during the drying process.

Before packing, we inspect the laundry for dampness. This check helps us ensure the garments are dry before they are prepared for delivery.

Overnight

Outdoor air-drying begins after washing.

Morning Check

Dryness is checked before packaging.

You're kept in the loop.

When your laundry is ready, we contact you to share its status and coordinate a convenient delivery time and location.

Book a Pickup on WhatsApp

A clear process, from pickup to handover

We sort garments into suitable lots, wash them separately, inspect their dryness, package them, and coordinate delivery with you.